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# Moor Lane Farm Christmas Trees - Terms and Conditions

*Last Updated: 02/11/2023*

Welcome to Moor Lane Farm Christmas Trees! Before you make a purchase, please read our Terms and Conditions carefully. By accessing our website, placing an order, or engaging with our collection and local delivery services, you agree to comply with these terms. 

## 1. General Information

- *Business Information*: Moor Lane Farm Christmas Trees operating at Moor Lane, Copmanthorpe, York, YO23 3TL.

- *Contact Information*: For inquiries, contact us at

## 2. Online Sales

- *Ordering Process*: When you place an order on our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel orders at our discretion.

- *Pricing*: All prices displayed on our website are in GBP (British Pounds). We reserve the right to update prices, offers, and product availability without notice.

- *Payment*: We accept payments via Visa, Mastercard, American Express, Google Pay, Apple Pay. Payment is due at the time of purchase, and your order will not be processed until payment is received.

- *Cancellations and Refunds*: Orders can be cancelled within 24 hours of purchase, and a full refund will be issued. After this period, cancellations may be subject to a cancellation fee. Refunds will be processed in accordance with our Refund Policy.

## 3. Collection

- *Collection Dates and Times*: Collection is available from Moor Lane Farm in Copmanthorpe, York. Collection dates and times are provided during the ordering process and must be adhered to. Failure to collect your order at the specified time may result in storage fees.

- *Inspection*: Upon collection, please inspect your tree to ensure it meets your expectations. We will not accept responsibility for any issues raised after the tree has left our premises.

## 4. Local Delivery

- *Delivery Dates and Times*: Local delivery options are available, and the dates and times are provided during the ordering process. We will make all reasonable efforts to deliver your tree within the specified time frame.

- *Delivery Charges*: Some delivery charges may apply, depending on the distance and location. These charges will be clearly outlined during the ordering process.

- *Delivery Responsibility*: We will deliver your tree to the specified address. It is your responsibility to ensure that someone is available to receive the delivery. If we are unable to deliver due to a lack of access or an incorrect address, a redelivery fee may apply.

## 5. Liability

- *Tree Quality*: We take pride in providing high-quality Christmas trees. If you have any concerns about the quality of your tree, please contact us within 24 hours of collection or delivery.

- *Limitation of Liability*: Moor Lane Farm Christmas Trees shall not be liable for any indirect, consequential, or incidental damages, including but not limited to loss of profits, arising from the purchase or use of our products.

## 6. Changes to Terms

- *Changes to Terms and Conditions*: Moor Lane Farm Christmas Trees reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website and will become effective immediately upon posting.

By engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us before proceeding with your order.

Thank you for choosing Moor Lane Farm Christmas Trees. We look forward to being a part of your holiday celebrations!

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